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Frequently Asked Questions


Paint, clean, ensure the floors are looking great and all appliances are in good working order.

Yes, we have a full time maintenance technician on site.

Place a work order online, call/email the office or come in and let us know you need service.

We schedule a date with you before any work is done.

You do not; simply give us permission to enter and we'll get the job done.

During business hours, we can let you in otherwise you will need to contact a lock smith.

You are welcome to decorate your apartment but you must restore it to it's original condition or pay the property to do so.


We offer on-site laundry facilities, two pools, a fitness center, grills, parking, and storage. Check out our amenities page for more information!

One covered parking spot comes with the rent and additional parking is $75 per month.

The units do not come with washer/dryer hookups.

Yes, up to two pets allowed (cats and dogs welcome) Breed restrictions on dogs.

$500 deposit on each pet & $50 pet rent for each pet.

Breed restrictions include: Any Pitbull breed, Staff terrior, Doberman, Rottweiler, Cane Corso, all Mastiff breeds, Akita, and Chow chow

No, there is not a pet park.

Standard appliances include a refrigerator and stove.

No, furnished units are not offered.

The shortest term lease is 6 months.

No, we do not offer corporate leases.

Fitness center hours are 8 AM - 10 PM

We have cardio machines, all-in-one weight training, treadmills, and weights.

No, there are no quiet hours or fees for communal spaces.


No, it does not cost anything to take a tour.

Management is accessible at the local leasing office.

You can apply by invitation via a link.

An application can take 2-3 days to be approved.

Make a list of your must-haves, i.e. storage, size of unit, what floor, how much light/heat is important to you.

Rent can be paid online via the portal or in person with a check or certified funds.

Create a portal account to pay rent online.

No fees to pay online if the payment is ACH (using banking information.

Yes, renter's insurance is required. The minimum is 100K in personal liability insurance.

None.  Residents are responsible for gas, electricity, water/sewer/trash.

We will give you the numbers to contact the gas and electricity companies. Water/sewer/trash will be set up by the property.

Yes, the property offers a referral bonus (restrictions apply.

Residents are responsbile for their guests, including their behavior while on site.

Rent is paid for the month it is due; future payments are not accepted as a reduction in rent.

Subletting is not permitted.

The lease termination fee is one month's rent.


We are located near Santa Fe Dam, West Covina Shopping Center, and Azusa Pacific University.

We are in the West Covina Unified School District.

Central Bark Dog Park is a ten-minute walk at 1500 W. Rowland Ave. W. Covina CA 91791.

Santa Fe Dam (9-minute drive) offers bike trails with great views.

Our residents typically shop at West Covina Shopping Center.

Starbucks in on Arrow and 4th St. or Porto's Bakery & Café (1 mile away).


We are located south of the 210 freeway or north of the 10 freeway at 745 N. Sunset Ave.

The nearest cross street is Badillo St.

Didn't find an answer?

Our team is always ready to answer your questions.